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I want to chat with GoDaddy customer support team. I was already waiting from 2 days Saturday & Sunday because the LiveChat button was not appearing. Today its Monday and LiveChat button is appeared but it's disabled.

Can anyone tell why it is disabled and when it will be enabled to chat with GoDaddy customer support team?

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Apr 22 at 7:29:5
Yellow
Yellow
391

2 Answers

1
You are right, i was facing the same issue, just wait for some time may be hour or hours, you will soon get the enabled LiveChat button, because the solution to this issue is only wait. If you are facing any serious issue and need urgent support you can call them directly. You will find all the numbers in the link below:

GoDaddy Worldwide Contact Directory
Apr 22 at 7:6:12
Jude
Jude
476

thanks for your advice, i am gonna call them.Yellow Daddy Apr 22 at 7:7:22

2
GoDaddy LiveChat support is from Monday to Friday but currently not 24/7, only from 5AM to 6PM (UTC-7).

And you are right, sometimes even on Monday from 5AM to 6PM (UTC-7) the LiveChat button is disabled, this is may be due to some internal issues or the team is not present because if the team is present then it should be enabled. Anyways whatever going on behind the scene we can't figure out but its bad user experience and they should solve this thing. Even this issue is discussed here you take a look at the following link:

Why is Live Chat not 24/7?
Apr 22 at 7:0:18
Alex
Alex
291

thanks for the link, it helps but not solved the issueYellow Daddy Apr 22 at 7:7:48

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